B2B self-service
Customer portal for recurring B2B orders
Customers can see relevant products, effective prices, orders, invoices, and delivery status without calling for every routine question.
In short
The portal is the customer usage hook: order, check status, find invoices, and track deliveries.
Simplify ordering
Repeat customers can order in a more structured way and see relevant product information.
Make status visible
Order and delivery status become easier for customers to understand without burdening the office.
Provide documents
Invoices and delivery information can be made available in a central portal.
Why a portal is more than a login
A useful portal creates repeat usage, reduces follow-up, and strengthens customer relationships.
Easier reordering
Customers find products and previous orders faster.
Fewer support calls
Status, invoices, and deliveries are self-service.
Protected price display
Effective prices are visible without exposing internal price-list logic.
Clean tenant separation
Customers only see data for their supplier context.
Portal workflow
- 1Customer logs into the portal.
- 2Products and effective prices are displayed.
- 3Order is created and checked server-side.
- 4Status, delivery, and invoice remain visible in the portal.
Does the portal replace personal sales?
No. It complements relationships and makes recurring standard processes easier.
Do customers see internal price lists?
No. Customers see their effective price; internal pricing logic remains protected.
Can supplier contexts be separated?
Tenant logic separates data by supplier or tenant context.
Related feature pages
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